Emergency Protocols Request an Appointment

Emergency Protocols

The practice after hours hotline/emergency line has been discontinued. It will still be available during office hours, Monday to Friday 8 to 4pm.

Most diabetes urgencies and emergencies can be prevented with the appropriate knowledge and skills. They can and are often successfully managed at home.

The following documents included in the webpage have been compiled to cover the most common scenario’s you are likely to encounter and are the same protocols we would apply on the hotline. They should be used in conjunction with common sense to self- manage many of these conditions.

Following the protocols will either result in resolution of the problem or where no progress is being made the timely referral to a casualty department that has the staff and equipment necessary to manage the condition.

These can be accessed in an emergency but should also be previewed and bookmarked for future reference or for discussion with our team during consultations.

We have designated the various sections based on the following key:


In the event of your child requiring urgent or emergency medical care, please proceed immediately to your nearest emergency room for assistance.



A paediatric endocrinologist and diabetologist is a doctor who specializes in the function of the glands and hormones in a child’s body. Some of the major endocrine glands include the pituitary and hypothalamus, the thyroid and parathyroid, adrenal glands, gonads (testes and ovaries) and the pancreas.

+27 (0)11 726 0016


18 Eton Rd, Parktown, 2193, Johannesburg
GPS Co-ordinates: 26° 10’ 45.66’’ S 28° 2’ 2.78’’ E